Problems
Where time is
actually lost
Parts and service details are scattered across systems and people
Manual quoting, error code lookups, and repetitive tasks pull focus from high value jobs
No clear insights into which machines or techs are driving aftersales performance
Parts and service details are scattered across systems and people
Manual quoting, error code lookups, and repetitive tasks pull focus from high value jobs
No clear insights into which machines or techs are driving aftersales performance
Product features
What digital iron does
Digital Iron sits on top of your existing systems and documentation to surface the right answer, part, or insight exactly when your team needs it.
Diagnose machine issues faster using manuals, service history, and past fixes. Digital Iron highlights likely causes, repair steps, and required parts so jobs move forward without delays or repeat work.
Find the right part the first time. Search parts manuals, handle supersessions, and reference historical jobs to confidently select compatible parts and reduce ordering mistakes.
Create faster, more accurate quotes. Use historical labour times, common parts, and real job data to build confident estimates that improve approval rates and reduce rework.
Identify repeat issues across machines and locations. Turn everyday service jobs into insights that improve first-time fix rate, inform stocking decisions, and reduce recurring failures.
data driven success
ai that moves
the needle
Quoting time per job
The time it takes to move from a customer request to a complete, accurate quote. Reducing quoting time means faster responses, fewer back-and-forths, and a higher chance of winning the job while the machine is still down.
First time fix rate
The percentage of jobs completed correctly on the first visit without repeat work. A higher first time fix rate reduces comebacks, lowers costs, and keeps customers productive and confident in your service team.
Wrench time
The proportion of a technician’s day spent actually working on machines, not searching for information, parts, or approvals. Increasing wrench time improves workshop efficiency and directly lifts service throughput and profitability.
dealers
FAQs
Still have questions?
We’re happy to answer any questions you have and walk you through the details.
Contact usYes. Digital Iron works alongside your existing DMS. There is no requirement to replace systems or change how your team works day to day.
Yes. Digital Iron is brand-agnostic and is designed to support multi-brand dealerships under a single intelligence layer.
We can start in a few different places.
The data required depends on your priorities and what you want to achieve first. There is no one-size-fits-all approach, and we will agree the starting point with you before anything begins.
There are multiple ways to get started. Our technical team will walk you through the options, recommend the best approach for your setup, and handle the heavy lifting for you.
Still have questions?
We’re happy to answer any questions you have and walk you through the details.
Contact us